4 days ago

Reports And Analysis In Live Chat

Reports And Analysis In Live Chat

Learn and improve parts of your service by using reports and analytics available in LiveChat. These built-in features will help you trail the important chat. With Live Chat Agent, you can generate a plethora of reports utilizing the significant pe read more...



4 days ago

BOOST TRAVEL BUSINESS WITH LIVE CHAT

BOOST TRAVEL BUSINESS WITH LIVE CHAT

The development of discount travel agencies and automated ticketing websites over a couple of years have drastically increased the competition in the travel industry. Live chat is the website tool that lifts your travel agency above the competitio read more...



1 week ago

HOW TO WRITE THE BEST CUSTOMER SERVICE EMAILS?

HOW TO WRITE THE BEST CUSTOMER SERVICE EMAILS?

Most of your customers still prefer dropping an email to get in touch with you due to the ease of using this medium of communication. You can leverage this medium to boost the customer satisfaction level and hence inflate your business’s pro read more...



1 week ago

THAT’S HOW A PRE-CHAT SURVEY ENHANCES YOUR LIVE CHAT SERVICE

THAT’S HOW A PRE-CHAT SURVEY ENHANCES YOUR LIVE CHAT SERVICE

A pre-chat survey is a set of short questions that is devised to increase the customers’ convenience through live chat assistance. It is a way of catalyzing the query resolution process and provide an exceptional customer experience. Here&rs read more...



2 weeks ago

LIVE CHAT FOR TECH SUPPORT

LIVE CHAT FOR TECH SUPPORT

Providing technical support is an essential part of managing an IT-related company. Whether it’s computer hardware, software, mobile gadgets or anything in between.

Giving technical support to users takes persistence, knowledge, an read more...



2 weeks ago

How Live Chat Helps In Education Business?

How Live Chat Helps In Education Business?

Many educational academies around the globe are realizing the need for the provision of adequate online support service for their students. For instance, some institutes have gone a step further and have added Live Chat support on to their website read more...



2 weeks ago

LIVE CHAT AS A LEAD GENERATION TOOL

LIVE CHAT AS A LEAD GENERATION TOOL

In a business, steady growth or inrush of the leads makes a huge difference. The ambition of every business owner is to turn every visitor into a lead, and that every lead will ultimately become a sale. 

Lead generation is the read more...